Privacy Policy

1. Information We Collect

Personal Information

• Name, email address, and contact information
• Company name and job title
• Account credentials and authentication data
• Payment and billing information

Usage Data

• Platform usage patterns and preferences
• Campaign performance and analytics data
• Device information and IP addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

• Service Delivery: Provide and maintain our marketing automation platform
• Personalization: Customize your experience and improve our services
• Communication: Send important updates, support messages, and marketing communications
• Analytics: Analyze usage patterns to improve platform performance
• Compliance: Meet legal obligations and enforce our terms of service

3. Data Security

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data in the following limited circumstances:

• Service Providers: Trusted third parties who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Consent: When you explicitly consent to sharing

5. Your Rights and Choices

Data Rights

• Access: Request copies of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Objection: Object to certain processing activities

Communication Preferences

• Unsubscribe from marketing emails at any time
• Manage notification preferences in your account settings
• Contact us to update your communication preferences

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Campaign data and analytics are typically retained for 7 years for business and compliance purposes.

8. International Data Transfers

ProjectBloom.ai operates globally. We may transfer your data to countries outside your residence. All transfers are protected by appropriate safeguards, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we discover we have collected such information, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Your continued use constitutes acceptance of the updated policy.